At ESM, our club consulting services are backed by our more than 30 years of combined experience in the golf industry. We are here to provide solutions to our clients that improve their customer’s experience, and enhance the club’s financial condition.

So why would a golf course operator, general manager or director of golf use a club consultant?  Just like the teaching professional is to the golfer, a club consultant can provide the unbiased set of eyes that can detect areas of the business that can be improved.  A good club consultant can become the trusted advisor that will provide both positive and negative feedback and suggestions to management.

Of course, the club consultant needs to provide value to the Club (just as the teaching professional needs to provide value to the golfer with noticeable improvement!). This value can be measured in increased profitability, increased customer or employee satisfaction and many other ways. Creating value is how the club consultant gets paid and the greater the value that is created, the greater the demand for that consultant.

At ESM Club Consulting, we view ourselves just like the teaching professional. Our job is to work with the Club so that management can improve the operation. We focus on the key business drivers of the Club and ways to improve them. Our services are designed with one goal – creating value for the Club. If you want to improve your Club’s operations, contact Rob Eastep, CEO of ESM Club Consulting, at 804.270.1001.

Customer Testimonials:
We hired ESM to assist us with enhancing our corporate vision and business strategy and to help us expand our long-term business plan.  ESM brings a perspective to the club industry that is focused on using essential data to make fact based business decisions.  As a result, we have created a long-term model that will allow us to create a financial forecast for a number of different scenarios and will help us to make proactive business decisions.  I believe that ESM’s services can help any club that wants to grow and become more financially successful.
Anthony N. Strange, President and Chief Executive Officer, Integrated Business Systems, Inc.

"ESM Club Consulting was very helpful in providing recommendations that we can implement immediately as well as recommendations that will provide long-term value to Grand Marais. They are very knowledgeable in both the golf operations side and the financial side of our business. We will continue to work with ESM Club Consulting to help us improve Grand Marais Golf Course."
- Houston Topps, Director of Golf, Grand Marais Golf Course, Centerville, IL.

• ESM performed an On-site Operational Review and Valuation Study for Grand Marais Golf Course  in Centerville, Illinois for CAPMARK FINANCE INC.
• Performed an On-site Operational and Financial Review focused on the use of best practices for Kingsmill Resort & Spa in Williamsburg, Virginia
• Developing a statewide operational and financial benchmarking study for West Virginia in conjunction with the College of Business and Economics at West Virginia University
• Strategic Planning and business model development for a golf industry technology based company
• Feasibility study for an 18 hole daily-fee facility in Southside Virginia
• Market study for an 18 hole daily-fee facility in Williamsburg, Virginia
• On-site Diagnostic Review for an 18 hole private equity country club in Clarksburg, West Virginia
• On-site Diagnostic Review for an 18 hole daily-fee facility in North Central West Virginia
• On-site Diagnostic Review for a 18 hole private equity country club in Pittsburgh, Pennsylvania
• Benchmarking study of private and daily-fee facilities in the Mid-Atlantic
• Numerous best practice reviews on various business processes